FAQ

A: No. The purchase process can be completed through the site without the need to register on the site.

A: It is possible to receive from the production headquarters or request delivery through a representative.

A: Currently unfortunately not available

The purchase amount will be refunded only in the following cases:

1- There is a break in the box or damage to the product
2- Request error

A: The payment process must be electronic

A: Our products do not contain any oil, except for olive paste that contains extra virgin olive oil

A: Our products are sugar-free, except for Nestella, which contains a small amount of Omani cane sugar

A: Sometimes there is a layer of oil that is naturally secreted by butter. This can be avoided by adding emulsions, which are unnatural additives, so if this layer appears, it can be simply removed.

A: The shelf life of products varies from one product to another, but in general, it is preferable to consume the box within 3 months after opening.

A: Preservation conditions vary from one product to another, but in general, it is preferable to keep butter in the refrigerator due to the high air temperature in general during the year, but the nutella and olive paste should be kept in the refrigerator.

A: None of our products contain gluten

A: Our products are perfect for athletes, vegans, children, keto dieters (except for Nutsella), and anyone with a balanced diet.

A: You must know the type of allergy that a person suffers from before consuming any product. If you are allergic to nuts of all kinds, our products, unfortunately, are not suitable for you, except for olive paste because it does not contain nuts.

A: You should consult a nutritionist to see if our products can be offered to children from the age of 6 months, but of course they can be offered to children from one year of age onwards.